March 19, 2025

8 mins

PheedLoop vs. Cvent:
Why PheedLoop is the Smarter Choice for Modern Event Planners

PheedLoop is the all-in-one event management platform trusted by thousands of event planners for in-person, virtual, and hybrid experiences. Recognized for its ease of use, fast setup, and unbeatable value, PheedLoop consistently outranks Cvent on G2 in key categories like ease of use and customer satisfaction. There’s a reason event planners are making the switch—PheedLoop delivers powerful features without the complexity.

The Contrast is Clear

While competitors receive feedback like:

"Pricing can be unclear and expensive"

"Support response times vary significantly"

"Required multiple add-ons for basic features"

PheedLoop consistently delivers:

Transparent, predictable pricing

24/7 dedicated support

All essential features included

Feature-By-Feature Comparison

Event Registration & Ticketing

PheedLoop

Fully integrated with automated workflows, customizable forms, and real-time reporting

Cvent

Offers registration tools but requires additional modules for advanced workflows, payment processing, and attendee segmentation

On-Site Check-In & Badge Printing

PheedLoop

Built-in check-in and badge printing with instant setup on kiosk/tablet modes—no extra configurations required

Cvent

Provides OnArrival solutions for check-in and badge printing, but is sold in packages based on attendee size instead of per staff that your event actually needs

Virtual & Hybrid Events

PheedLoop

Native virtual and hybrid event platform with livestreaming, networking, video calls, and more built into the system

Cvent

Supports virtual and hybrid events but may require third-party integrations and additional software to create a fully immersive experience

Exhibitor & Sponsor Management

PheedLoop

Includes an all-in-one exhibitor and sponsor portal with lead retrieval, booth selection from interactive floor plans, and sponsorship tracking

Cvent

Offers exhibitor and sponsor management tools, but organizers will not be able to see key insights into lead retrieval such as top 5 lead owners, lead rating, and much more

Gamification & Engagement

PheedLoop

Over 20 gamification options (photo scavenger hunt, custom spot codes, etc.) are seamlessly integrated within the event platform, allowing attendees to earn points, see leaderboards, and redeem rewards without extra setup

Cvent

Engagement tools such as live polling and Q&A are available, but advanced gamification elements may require additional third-party integrations

Meeting Scheduling

PheedLoop

Built-in 1:1 and group meeting scheduling with real-time attendee matchmaking and calendar sync with Google Calendar

Cvent

Supports networking and meeting management but may require additional modules or integrations for scheduling and attendee matchmaking

G2 Ratings

The Numbers Tell The Story
See how PheedLoop ranks against Cvent on G2

Features

Meets Requirements

Ease of Use

Ease of Support

Ease of Admin

Quality of Support

Good Partner in Doing Business

Product Direction
(% Positive)

PheedLoop

Cvent

*Data gathered from G2 using G2 Brand Resources as of Feb 11, 2025.

< 70% rating from customer

>80% rating from customer

90%+ rating from customer

Pricing and Return on Investment

Pricing

PheedLoop

Cvent

Solution

Provides transparent, predictable pricing that scales with your events.

Typically requires annual contracts and custom pricing.

ROI

PheedLoop's approach to ROI is built on sustainable, long-term value. Unlike platforms that focus on short-term gains, PheedLoop delivers lasting financial benefits through multiple revenue streams and cost-saving efficiencies.

All-in-One Solution: Eliminates the need for multiple software subscriptions, reducing overall costs

Operational Efficiency: Decreases training time and streamlines event management

Higher Sponsorship Revenue: Offers more opportunities for monetization

Reduced Staff Overhead: Automates tasks to minimize manual effort

Transparent Pricing: No hidden fees or expensive add-ons, allowing for accurate cost forecasting

Scalable Growth: A platform that evolves with your events, ensuring continued ROI

*Data gathered from G2 using G2 Brand Resources as of Feb 11, 2025.

Technical Support

PheedLoop

Dedicated account managers from the start

Daily office hour and webinars for all users

Comprehensive email, video call, and knowledge base support throughout planning and executing your event

Cvent

Tiered support based on package level

Phone and email support for all users

On-Site Support

PheedLoop

PheedLoop Certified Technicians are available to train your staff in executing on-site check-in and badge printing

Our team is always open to receiving your feedback to provide a one-of-a-kind experience tailored to your needs

Support available via an omni-channel approach that includes phone, email, chat, and an event knowledge base

Cvent

Limited support availability, with only self-service and on-site assistance—virtual support option is limited to 3 hours per day

On-site support is tailored to small and large-scale events, leaving limited flexibility for mid-sized events

Customer Reviews

Real Stories From Real Event Planners
Explore what industry leaders are saying about PheedLoop

On Value For Money

PheedLoop benefits us by providing a platform to keep us, the host of the event organized, and provides an event hub for the end users (attendees). With features like the event website and mobile app, you can reduce costs on things like printing and design costs for a physical program.

Shaely W.

Small-Business (50 or fewer emp.)

On Ease of Use

The system is easy to use and generally is intuitive. I feel both the end users and the administrators are able to quickly figure out the system and use it well. Each year, I've been able to better our event, as well, learning a bit more about PheedLoop.

Shawna D.

Small-Business (50 or fewer emp.)

On Customer Support

They have a decent amount of training videos to get you started and daily AMA hours to help if you need live support. Also very responsive to email support inquiries. Also, PheedLoop is very proactive in listening to their audience and implementing requested changes.

Sarah C.

Event Manager

Ready to Make the Switch? It's Easier Than You Think

Dedicated Migration Support

Dedicated account managers from the start

Daily office hour webinars for all users

Comprehensive email, video call, and knowledge base support throughout planning and executing your event

Comprehensive knowledge base resources

Step-by-step migration assistance

Built-in Integrations

Direct data migration from Cvent, Swoogo, and Streampoint

Custom API connections available for other platforms

PheedLoop vs. Cvent:
Why PheedLoop is the Smarter Choice for Modern Event Planners

Feature-By-Feature Comparison

G2 Ratings

Pricing and Return on Investment

ROI

Technical Support

On-Site Support

Customer Reviews

On Value For Money

Shaely W.

On Ease of Use

Shawna D.

On Customer Support

Sarah C.

Ready to Make the Switch? It's Easier Than You Think

Table of Contents

Take the First Step Toward Easier Event Management