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December 10, 2020
Product Updates

New Live Multi-Language Captioning Options in PheedLoop with SyncWords!

New Live Multi-Language Captioning Options in PheedLoop with SyncWords!

Riding the amazing wave from a few weeks ago with the launch of our deeply integrated and customizable multi-language interface options, we’re proud and thrilled to announce that we have a new set of options available to provide live captions in multiple languages for streams right in PheedLoop! While options always existed, we’ve put in the effort to create a much more streamlined, versatile, and customized experience thanks to our new partnership with SyncWords!

By the way, in case you haven't already, don't forget to register for PheedLoop's upcoming massive event called Trailblazers. It's a free PheedLoop powered virtual event with loads of education, networking, games, and more! SyncWords will also be exhibiting!

How Does it Work?

PheedLoop provides a wide variety of streaming solutions, including its own native product called Meet & Stream as well as native integrations with platforms like Zoom and beyond. Although most events use Meet & Stream or Upload & Stream (free), we wanted to ensure captioning would be an option for events no matter which platform they chose to stream their content through.

PheedLoop’s new caption code widget is a setting per-session, where you can pop in custom code for pretty much any third-party captioning service (e.g. Interprefy, Rev, CaptionSync, etc.) and have the captions render in real-time under any streaming option you choose. It’s as simple as that!

With the SyncWords option, you configure your sessions in SyncWords, select the languages you require and when, pop the widget into PheedLoop (we will automatically customize it on our end), and watch your live captions stream in!

What is SyncWords?

SyncWords is an industry-leading player in the live captioning technology space. The SyncWords team has been providing captioning services for nearly over 20 years, and the platform itself is a professional cloud-based software solution that includes auto-transcription, closed caption authoring/editing, live translation, automatic positioning of on-screen text, and automatic alignment of text to speech.

We noticed customers of ours using SyncWords through their own code customizations in PheedLoop recently and decided to formally support the amazing platform.

The SyncWords widget is dropped right into your PheedLoop session’s caption code area, and we take care of customizing the way it renders and works in your virtual event portal. We customize it to become a minimal interface that matches the theme of your own virtual event portal, and you’re ready to go!

Which Languages are Supported?

English, Spanish, French, Portuguese, German, Italian, Chinese (Simplified and Traditional), Japanese, Korean, Vietnamese, Russian, Armenian, Arabic, Hindi, Dutch, Haitian Creole, Polish, Bulgarian, Norwegian, Swedish, Tagalog, Hawaiian, Indonesian, Thai, Malay, Bengali.

Hybrid Ready

The awesome thing about PheedLoop’s live captioning capabilities is that we’ve decided on an implementation and partnership that guarantees success for hybrid events. The SyncWords integration will allow you to provide live captions to on-site attendees via our mobile app or a dedicated screen, along with your virtual event attendees.

How Can I Learn More?

To see live captioning in action in a real-world demonstration, sign up for next week’s PheedLoop user conference, Trailblazers! Don’t miss an opportunity to see PheedLoop’s own platform in action and meet over 750 event professionals, learn about our products, and experience amazing exhibits. Register here!

If you want to see a test-mode demo of the widget in action, simply email us at and we’ll provide login access to a test event that you can use to poke around in and experience the widget.

To learn more about SyncWords, reach out to our amazing partnership manager Len Cartsos at

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PheedLoop is an all-in-one event management platform for live, virtual and hybrid events. Our platform powers events for associations, corporations, agencies, educational institutions and governments worldwide including Shopify, Government of Canada, American Society of Mechanical Engineers, IBM and more. We commit ourselves to being a highly product focused company, and are dedicated to releasing new features and product updates every week since our founding in 2015. We post regular updates like this one to our blog.

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